8999bt Privacy Policy

This Privacy Policy ("Policy") is issued by 8999bt ("the Company", "we", "us", "our") and governs the collection, processing, storage, and disclosure of personal data obtained from individuals ("you", "the Player", "the User") who visit, register on, or otherwise interact with the website located at https://8999bt.onl and all associated services, applications, and features (collectively, "the Platform").

By accessing the Platform, creating an account, or submitting any personal information to us, you acknowledge that you have read and understood this Policy and consent to the data practices described herein. If you do not agree with any part of this Policy, you should discontinue use of the Platform immediately.

This Policy should be read in conjunction with our Terms & Conditions and our Responsible Gaming Policy. In the event of any conflict between those documents and this Policy on matters of data handling, this Policy shall prevail.

We reserve the right to revise this Policy at any time. When material changes are made, the updated Policy will be published on this page with a revised effective date. Your continued use of the Platform after any such update constitutes acceptance of the revised Policy.

8999bt collects personal data from you through multiple channels: directly when you register an account or interact with our services, automatically when you use the Platform, and occasionally from third parties such as payment processors and identity verification providers. The categories of data we collect include:

2.1 Registration & Identity Data

When you create an account on 8999bt, we collect your full legal name, date of birth, username, email address, mobile phone number, and residential address. This information is required to verify your identity, confirm that you meet the 21+ age requirement, and manage your account in accordance with our Terms & Conditions.

2.2 Identity Verification (KYC) Data

To comply with our know-your-customer (KYC) obligations and to protect the integrity of the Platform, we may request copies of government-issued identity documents, such as your National Identity Card (NID), passport, or driving licence, along with a recent proof-of-address document. These documents are processed securely and retained only for as long as legally required.

2.3 Financial & Transaction Data

We collect records of all deposits, withdrawals, wagers, and bonus transactions conducted through your account. For payment processing via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, we receive transaction reference numbers, mobile wallet identifiers, and masked card details necessary to complete and reconcile payments. We do not store full card numbers or mobile banking PINs on our servers.

2.4 Technical & Usage Data

When you access the Platform, we automatically collect certain technical data, including your IP address, device type, operating system, browser type and version, session duration, pages viewed, game sessions played, and referring URL. This data is used for security monitoring, fraud detection, and platform performance optimisation.

2.5 Communications Data

If you contact our customer support team via email or live chat, we retain records of your correspondence, including the content of messages, timestamps, and any attachments you provide. This data helps us resolve disputes, improve our service, and maintain a record of commitments made.

The table below summarises the primary purposes for which 8999bt processes your personal data and the legal basis applied to each:

8999bt does not use your personal data for automated decision-making processes that produce legal or similarly significant effects on you without human review. If you have any concern about how your data is being processed, you may contact us at [email protected].

8999bt does not sell, rent, or otherwise trade your personal data to third parties for commercial purposes. We may, however, share your data with carefully selected third parties under the following limited circumstances:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, and Mastercard receive transactional data strictly necessary to authorise and complete payments. These partners operate under their own privacy policies and applicable financial regulation.
• Identity verification providers: Where we use a third-party service to assist with KYC checks, your identity documents and personal details are shared with that provider solely for verification purposes and are not retained by the provider beyond the verification process.
• Game technology providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive anonymised session and game data necessary to deliver their services. No personally identifiable information is passed to game studios beyond what is required for player session management.
• Legal and regulatory authorities: We may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by law, or where we believe disclosure is necessary to protect the rights, property, or safety of 8999bt, our players, or the public.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of our business, your data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer and any changes to data handling arrangements.

All third parties with whom we share data are required to process that data in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond the specific task for which it was shared.

5.1 What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They allow the website to remember information about your visit, such as your preferred language and login status, making your next visit easier and the site more useful to you.

5.2 How 8999bt Uses Cookies

We use the following categories of cookies on the 8999bt Platform:

• Strictly necessary cookies: Required for the Platform to function. These include session cookies that keep you logged in and security tokens that protect your account from cross-site request forgery. These cannot be disabled.
• Performance cookies: Collect anonymous statistical data about how visitors use the Platform — pages visited, time on page, error events — to help us improve the experience. No personally identifiable information is collected via these cookies.
• Functionality cookies: Remember your preferences, such as your chosen language or display settings, so you do not need to re-enter them on each visit.

We do not deploy advertising cookies, cross-site tracking pixels, or any third-party marketing tags on the 8999bt Platform. You may manage cookie preferences through your browser settings; however, disabling strictly necessary cookies may impair your ability to use core platform features including account login and payment processing.

8999bt retains personal data for as long as your account is active and for a defined period thereafter, as required by our legal and regulatory obligations. The general retention schedule we apply is as follows:

• Account and identity data: Retained for the lifetime of your account and for a minimum of five (5) years following account closure, in order to satisfy our record-keeping obligations.
• Financial transaction records: Retained for a minimum of seven (7) years from the date of each transaction, in line with standard financial record-keeping requirements.
• KYC documents: Retained for a minimum of five (5) years after the conclusion of the business relationship.
• Support communications: Retained for a period of three (3) years from the date of the last interaction, unless a longer retention period is required for ongoing dispute resolution.
• Technical and usage data: Retained in aggregated, anonymised form for analytics purposes for up to two (2) years.

When data is no longer required for any of the purposes described in this Policy and no legal retention obligation applies, it is securely deleted or anonymised beyond recovery.

As a user of the 8999bt Platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable timeframe.

8999bt takes the security of your personal data seriously. We implement and maintain a comprehensive set of technical and organisational measures designed to protect your information from unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• Encryption of sensitive data fields at rest within our database infrastructure.
• Role-based access controls ensuring that only authorised personnel can access personal data, and only to the extent necessary for their specific function.
• Regular security assessments and penetration testing of the Platform and its underlying infrastructure.
• Automated monitoring systems that flag unusual login activity, multiple failed authentication attempts, and other indicators of potential account compromise.
• Secure, audited procedures for data disposal when retention periods expire.

While we work diligently to safeguard your data, no method of transmission over the internet or electronic storage is entirely impervious to attack. You play an important role in your own security by maintaining a strong, unique password and enabling any available two-factor authentication features on your 8999bt account. If you suspect any unauthorised access, please notify us immediately at [email protected].

The 8999bt Platform is strictly intended for individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21. If you are a parent or guardian and believe that a minor has provided us with personal data or has registered an account without your consent, please contact us immediately at [email protected]. Upon verification, we will promptly close the account and delete all associated personal data.

As part of our commitment to responsible gaming and child safety, 8999bt employs age verification checks at the point of registration and reserves the right to request documentary proof of age at any time during the account lifecycle.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a complaint about the way in which 8999bt handles your personal data, please contact our Data Support team:

Email: [email protected]
Response time: We aim to respond to all data-related requests within 10 business days (Bangladesh Standard Time, UTC+6).

If you are not satisfied with our response to a complaint, you may have the right to escalate the matter to the relevant data protection authority or seek redress through appropriate legal channels.